Reopening After COVID-19


A re-opening date of Monday, June 15 has been established under Virginia’s Phase 2 COVID-19 restrictions.


During the initial phase of re-opening, the following changes will be made to service areas throughout the building. The duration of these operational changes is unknown, and will be guided by health recommendations from the state and Center for Disease Control.


Wellness Area,  with some equipment removed for social distancing (10’).

Indoor Pool, will re-open when circumstances allow. Our target date is August 1, 2020.

Group Fitness Classes, with spacing markers and strict size limitations. If capacity becomes a problem, we may implement pre-registration for certain classes. Click here to view our updated Group Fitness Schedule.KidZone/KidVenture, will re-open when circumstances allow.
Locker Rooms, showers are closed, limited locker usage, and social distancing.
Lobby, closed to public seating, but the vending area will remain accessible.
Gymnasium, members can sign up for time slots. No games allowed & physical distancing.
Storage cubbies, visitors are encouraged to bring only essential items inside.


General building operating hours will be modified as follows:

  • Monday to Thursday - 6:00 AM to 8:00 PM
  • Friday - 6:00 AM to 7:00 PM
  • Saturday - 10:00 AM to 5:00 PM
  • Sunday - 12:00 PM to 5:00 PM


The following changes to cleaning protocol have been made:

  • Restrooms and Locker Rooms will be cleaned almost every two hours.
  • Touch surfaces will be deep cleaned every two hours.
  • Cleaning staff will be wearing appropriate PPE.
  • Wellness staff will be consistently cleaning equipment, & encouraging members to do the same.
  • Sanitizing and wipe-pull stations have been added to the wellness floor and studios.


The following changes have been made to encourage social distancing while protecting our guests and staff:

  • Masking - Virginia guidelines require appropriate facial covering to the greatest extent possible while in the facility. Masks are not necessary while exercising, but required while in our common areas. If you forget your mask, we’re happy to provide one for you to keep.
  • Floor Markers -  Standing markers and arrows will be placed on the floor at the front desk, in the wellness studios, in high traffic areas, and next two select pieces of equipment to guide social distancing. No "spotting" unless both participants are from the same household.
  • Wiping Equipment - While staff will be cleaning equipment, visitors are also required to clean before and after each use. Failure to do so may result in your dismissal for the day.
  • Removed Furniture & Equipment - We’ve removed high-contact surfaces such as chairs and tables, as well as soft surfaces that are hard to clean such as mats and battle ropes.
  • Check Out - We’re asking guests to check out of the facility at the front desk so we can better monitor facility capacity.


In an effort to stay healthy and help stop the spread of COVID-19 and/or other illnesses, we encourage everyone to follow the 3-Cs:

  • COVER - sneeze or cough into the crook of your elbow or into a tissue that is immediately
    thrown away.
  • CLEAN - frequently wash your hands with warm water and soap for 20-seconds; about the
    time it takes you to sing Happy Birthday to yourself twice.
  • CONTAIN - stay home if you’re sick until you have been free of fever for 72-hours without the
    use of fever-reducing medications

Remember to only bring essential items with you, as storage will not be available. We encourage, members to come dressed for exercising and shower at home. Please be patient, kind and courteous to others.


By entering the public spaces within Green Ridge Recreation Center, you are voluntarily assuming risk of exposure or infection. Signs are posted at the main entrance waving your rights to claims against the County of Roanoke resulting from the negligence of staff or other guests.


If you were a Green Ridge member on our closure date of Sunday, March 15, 2020, your membership status will be reinstated on Monday, June 15, 2020. Unless we hear otherwise from you, we will assume you wish to continue as a Green Ridge member.

  • Next Charge Date - Monthly membership will be charged on Friday, June 19 for 50% of one month’s membership based on your plan. After that point your membership will return to the normal billing cycle of the first of each month.
  • How to Cancel - Membership status changes are now being accepted at You will be prompted to either cancel your membership, or select an alternate return date of August 1 or September 1. Rejoining fees will be
    waived through the end of September if you change your mind.
  • Prepaid Memberships - Term memberships will have their balance of remaining days as of March 15, 2020 added to the re-opening date. If you wish to terminate your prepaid membership and receive a refund for time not used, a $45 fee will apply.